PinnedSecurity and Compliance Considerations for the Public CloudSetting up your own servers requires a lot of up-front investment and ongoing maintenance. That’s why most technology companies today use an Infrastructure-as-a-Service (IaaS) provider for their compute needs. …Cybersecurity7 min read
PinnedHow LGBTQ+ Diversity Builds Better CompaniesIn my first interview with Courier, when my now-boss was telling me about the company, he stopped and said, “I see your display name is not the same as the name on your application. Are there any other pronouns that I should be using?” It was a small gesture, but…Community7 min read
PinnedDynamoDB Key Partition Strategies for SaaSAmazon DynamoDB is a fully managed NoSQL database service built for scalability and high performance. It’s one of the most popular databases used at SaaS companies, including Courier. We selected DynamoDB for the same reasons as everyone else: autoscaling, low cost, zero down time. …Dynamodb5 min read
PinnedAPIs Are The Prefabrication Of SoftwareWhether it’s for building a company, monitoring the news, or even making a grocery list, software penetrates every part of the modern western lifestyle. The demand for software far exceeds what developers (and the tech industry as a whole) are capable of supplying from scratch. In order to keep pace…Software Development5 min read
Aug 4Building a Slack Integration for Your SaaS Notification SystemFor many organizations, Slack is the software of choice for business communication. Slack’s ubiquity in modern companies makes it one of the first notification integrations a SaaS company might want to build, possibly after email and mobile push notifications. In our experience, Slack notifications are a great way to reach…Slack7 min read
Jul 22Common Courier Troubleshooting Solutions for DevelopersIf you’ve worked on a digital product, whether as a developer, product manager, or business leader, you know that the most common problems in software development are rarely as straightforward as “bugs.” The root of the problem tends to require a little more trial and error. …Programming6 min read
Jul 21How Courier Became HIPAA CompliantWhen thinking about handling PII (Personally Identifiable Information) for SaaS companies, standards like SOC 2 compliance and GDPR immediately come to mind. One of the most sensitive types of information for a tech company to handle, however, is actually PHI, or protected health information. …Hipaa Compliance4 min read
Jun 23Designing the Perfect Mobile Push NotificationHere at Courier, we recently announced a new focus on mobile notifications, which is the next big step to meeting our goals for our product. The biggest reason to focus on mobile is because it will drastically improve the user experience for anyone using mobile apps — which at this…Saa S6 min read
Jun 22Courier Raised a $35M Series B to Make Notifications DelightfulWe’re excited to announce that we’ve raised $35M to provide engineering teams with fantastic notification infrastructure! The round was led by GV with participation from our existing investors at Bessemer Venture Partners and Matrix Partners. “Courier is building the future of notification infrastructure. The company has a fast-growing set of…Courier5 min read
Jun 17How to Get GDPR and Customer Communications RightThe General Data Protection Regulation (GDPR) was big news for companies when it came into effect in 2018. It aimed to put more controls on how organizations manage the personal data of their EU-based users. Since the law’s enactment in 2018, some US states, such as California and Virginia, followed…Cybersecurity6 min read