Whether it’s for building a company, monitoring the news, or even making a grocery list, software penetrates every part of the modern western lifestyle. The demand for software far exceeds what developers (and the tech industry as a whole) are capable of supplying from scratch. In order to keep pace…

It requires an ample amount of time, effort, and resources to produce great, user-friendly documentation. Good documentation is fundamental to the way engineers get started with a product and ultimately use it in the long run, which makes it essential to both user retention and growth. …

Hacking the Engineering Process is a San Francisco-based meetup, which opens discussion for software engineers and tech enthusiasts to share their thoughts on leading topics, pose thought-provoking questions for each other, and learn more about how various engineering teams measure developer productivity amongst themselves. In March, the guest speaker was…

Last fall, we published a post on how despite the ongoing impact of Covid-19, Courier would remain committed to keeping our office in San Francisco and focusing our hiring efforts on local talent in the Bay Area. As the company has evolved, we’ve decided to shift our approach to a…

When I realized there was a leak in my home, I knew it was time to put my expertise to work. I needed to call on my years of experience and passion for my job — as a software engineer? While at first glance, it may appear that a plumber…

Product notifications should never spoil a user’s experience — they should contribute to it. Otherwise, users are prone to turn off the notifications. According to Statista, 39% of smartphone users who receive too many notifications turn them off in response. So how do you create product notifications that delight a…

The consumerization of SaaS has resulted in a massive handling of PII (personally identifiable information) over recent years. The security and protection of said PII has therefore become central to the foundation of a quality SaaS product, and Courier is no different. In a world where there seems to be…

Notifications — such as emails, SMS, or push notifications from an app — are a big part of daily life. Whether for work, fun, banking, or just to chat, mobile notifications tell us what we need to attend to and when. While some users like getting notifications so that they…

Utilized by countless organizations, approval workflows arrange the hierarchy of teams and the sequence of tasks for the ultimate goal of improving collaboration and efficiency. In my experience as a software engineer, approval workflows are vital for peer code reviews, but that’s not the only use case. In this article…